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Q&A

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  • Can you sell a product that does not contain any stock or is on order?
  • What is the Recost Adjustment?
  • What is a Sales Order?
  • What is a Quote?
  • Can I conduct a partial credit note?
  • Why do I have a negative margin after fixed the average landed cost?
  • When making a credit note or supplier return, how can I refund only the charge line or cost line part?
  • Can I Delete or Edit a Completed Sales Order?
  • What Information is Shown on the Oninvoices Column on the View Sales Order Page?
  • What Information is Displayed for the Onshipment Column on the View Sales Order Page?
  • Can I Create a Supplier Return Without an Assigned Purchase Order?
  • What Happens When You Update Product Prices that Contain Open Sales?
  • Can I Print Batch and Serial Codes on Sales Quotes?
  • Can Product Barcodes be Scanned onto a Sales Order?
  • Can you Reverse or Undo a Shipment?
  • Can I Edit Credit Reasons?
  • Is the Credit Enquiry sub-total GST Exclusive?
  • Where Do I Check for Information on when a Shipment was Created?
  • Why are Never Diminishing Products Not Included in the Shipment and Ship Notes?

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