BI Dashboard VS Classic Dashboard
FollowQuestion:
What is the BI dashboard based off?
Platform:
- Unleashed on Browser
Answer:
The Classic Dashboard uses Transaction Date = Completed Date and includes credits and charges.
The BI Dash, however, Sales revenue is calculated as Transaction Date = Invoiced Date and includes charges minus credits which is why the 2 reports won't match.
In addition, unlike the classic dashboard refreshes every 15-20 minutes, BI has a refresh rate that runs approximately every 2 hours.
There tends to be variances although the reporting capabilities of BI is a fairly new feature that hopes to provide more analytical data of what the classic reporting offers currently. Although, to get a better read of what the new BI dash is doing you can run an Invoice Enquiry report:
1. Set your Dates
2. Transaction date: filter on: Invoice Date
3. Tick Include Credits
5. Status: Completed
4. Click Run