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How to Obsolete a Customer Record



To inactivate or "delete" a singular customer record.


  1. Navigate to Customers
  2. Click on View Customers
  3. Select a Customer
  4. Once you are on the customer record enable the Obsolete toggle


Additional Information:

As Unleashed is a perpetual inventory management system, you cannot truly delete a customer record.

Please keep in mind when Obsoleting Customers in Unleashed, they will also so be removed from your B2B Store along with their B2B Order History.


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