The purpose of integrating Lightspeed with Unleashed is to provide true stock management on both systems in real-time. The integration streamlines point of sale (POS) and stock management requirements, whether you have one or multiple sales channels.

What is Lightspeed Retail?

Lightspeed is a POS and customer loyalty software that makes it easy to setup, manage and grow your business. Lightspeed operates from any device or platform with a web-browser, or via the Lightspeed iPad application.

Benefits of the Lightspeed integration

• Stock levels in Lightspeed automatically update in real-time from Unleashed.
• View accurate margins for all sales channels — based on landed costs calculated in Unleashed.
• Stock movements are sent to your accounting provider, for all sales, costs of goods sold and stock on hand updates.
• You can have centralized sales figures for both retail and wholesale channels.
• You can have sales orders from multiple outlets going into Unleashed.

Integration flow descriptions

Lightspeed product types supported by Unleashed's Lightspeed integration are:

• Products
• Product variants

NOTE: Unleashed's Lightspeed Retail integration does not currently support composite (a bundled group of smaller products) products.

Product variants

In Lightspeed, a product can also have variants. These are different versions of the product, such as size, colour, style, etc. Variant products are grouped together in Lightspeed, sharing the same name and handle e.g. Product Name: T-Shirt, Handle: T-Shirt, but each variant of the product should have its own SKU to successfully sync with Unleashed. Each variant's unique SKU will then sync on a 1-to-1 basis with a product record in Unleashed with a matching product code. 

When you link your Lightspeed and Unleashed accounts, each variant of the product will be created as a unique product code in Unleashed.

We recommend not use spacing when providing a SKU or product code for your products in Unleashed; the space will be removed upon export to Lightspeed creating a mismatch between the systems. If the SKU in Lightspeed does not match the product code in Unleashed, it's sale in Lightspeed cannot import to Unleashed and will cause an error.

Never Diminishing Products

If you have products that are marked as Never Diminishing Products (NDP) in Unleashed; they will be synced to Lightspeed as a standard stock tracked product. However, you can edit the product in Lightspeed and un-mark the stock tracking option to align it with Unleashed as a Never Diminishing product. This is also the same process if the product's imported to Unleashed from Lightspeed. 

Serial and Batch Tracked products

All Sales Orders imported from Lightspeed that include Serialized and Batch Tracked products will import with a Parked status; and will require manual allocation of batch or serial numbers in Unleashed in order to complete.

Customers

When importing data from Lightspeed to Unleashed, make sure that the data in Lightspeed is in a valid format. The following table provides examples of possible fields that you need to ensure uses valid formats.