Shopify Integration FAQs
FollowFind Shopify in the Unleashed menu under eCommerce Hub
Can I manually import/export my data?
What happens if I delete a product from Shopify?
What Happens to Never Diminishing Products when Integrating with Shopify?
Can I enter Sales Directly into Unleashed when I have Shopify Integrated?
Are Product Images Transferred from Unleashed to Shopify?
Are Obsolete Records Exported to Shopify?
Can Unleashed pass the 'Can Assemble' Quantity to Shopify?
Can I Select a Shipping carrier that Shopify doesn't Recognise?
Does the Integration Support Shopify's Multi-Currency Setting?
Why aren't my Shopify invoices appearing in Xero?
Other Connections
Can I use Third-Party Apps or Addons in my Shopify Store when Integrating with Unleashed?
How Does Shopify POS Work with Unleashed?
Can I Have Both Shopify and Lightspeed Integrations?
Can I Integrate Multiple Shopify Stores?
What happens if customer sales, product or stock-on-hand details do not come across when the integration process is completed?
Can I manually import/export my data?
- Products can be imported and exported both ways.
- Customers can be imported only from Shopify to Unleashed.
- Stock on Hand can be exported only from Unleashed to Shopify.
What happens if I delete a product from Shopify?
What happens to Never Diminishing Products when Integrating with Shopify?
Can I enter sales directly into Unleashed when I have Shopify integrated?
Are product images transferred from Unleashed to Shopify?
Are obsolete records exported to Shopify?
Can Unleashed pass the "Can Assemble" quantity to Shopify?
- Go to the Configuration tab.
- Select the Export Stock on Hand to Shopify option.
- Select the Include quantities for auto-assembled products option.
Can I select a Shipping Carrier that Shopify doesn't recognise?
If you're selecting a Shipping Carrier that's not recognised by Shopify and have the "Map Delivery Information between systems" options enabled then Unleashed will remove any Tracking URL that exists in Shopify when Unleashed makes an update.
Does the integration support Shopify's Multi-Currency setting?
No, Shopify Orders and Customers will only be created and imported as the Shopify Store's base currency.
Why aren't my Shopify invoices appearing in Xero?
The feature to send invoices from Shopify to Unleashed, and flow through to Xero is OFF by default.
To enable this, head to eCommerce Hub > Shopify > Configure your Store(s)
Within your configuration, per store, you will be able to enable the invoices from Shopify to flow into Xero through Unleashed under "Accounting System Invoice".
Other Connections
Can I use third-party apps or add-ons in my Shopify store when integrating with Unleashed?
How does Shopify POS work with Unleashed?
Can I have both Shopify and Lightspeed integrations?
Can I integrate multiple Shopify stores?