Shopify Integration FAQs
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George Sutton
Updated : Created :
Find Shopify in the Unleashed menu under eCommerce Hub
Can I manually import/export my data?
What happens to Never Diminishing Products when integrating with Shopify?
Can I enter Sales Orders directly into Unleashed when I have Shopify integrated?
Are Product Images transferred from Unleashed to Shopify?
Can I select a Shipping carrier that Shopify doesn't recognise?
Can I use Third-Party Apps or Addons in my Shopify Store when Integrating with Unleashed?
How Does Shopify POS Work with Unleashed?
Can I Have Both Shopify and Lightspeed Integrations?
Can I manually import/export my data?
- Products can be imported and exported both ways.
- Customers can be imported only from Shopify to Unleashed.
- Stock on Hand can be exported only from Unleashed to Shopify.
What happens to Never Diminishing Products when Integrating with Shopify?
Never Diminishing Products in Unleashed are exported to Shopify as standard products.
Can I enter sales directly into Unleashed when I have Shopify integrated?
Yes, you can still create sales orders in Unleashed.
Are product images transferred from Unleashed to Shopify?
Yes. The default image assigned to the product in Unleashed will be synchronized to Shopify.
Can I select a Shipping Carrier that Shopify doesn't recognise?
If you're selecting a Shipping Carrier that's not recognised by Shopify and have the "Map Delivery Information between systems" options enabled then Unleashed will remove any Tracking URL that exists in Shopify when Unleashed makes an update.
Can I use third-party apps or add-ons in my Shopify store when integrating with Unleashed?
Some third-party apps or add-ons will not be compatible with the integration. It is recommended to create a case with our support team or do a thorough test before you integrate.
How does Shopify POS work with Unleashed?
Any Shopify POS sales will be imported as Shopify sales.
Can I have both Shopify and Lightspeed integrations?
Yes, but do not integrate Shopify and Lightspeed directly. It is recommended to integrate Shopify and Lightspeed separately with Unleashed.