Amazon Integration Introduction
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George Sutton
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Find Amazon in the Unleashed menu under eCommerce Hub
Unleashed's Amazon integration is a complete e-commerce solution that allows you to set up online stores to sell your goods. It lets you organize your products, customize your storefront, accept credit card payments, and track and respond to orders. The integration streamlines online store and stock management requirements with the following benefits:
- Stock availability in Unleashed is automatically updated in configurable time intervals.
- Integrate multiple Amazon stores from various marketplaces.
- View accurate margins for all sales channels, based on landed costs calculated in Unleashed.
- Stock movements are sent to your accounting provider for all sales meaning your costs of goods sold, stock on hand is always up-to-date.
- Using Unleashed reports, you can have centralized sales figures for different sales channels.
Prerequisites
To integrate an Amazon Store with Unleashed's eCommerce Hub you must ensure the Amazon Store must be registered with the Amazon Seller's Professional Plan.
Before you integrate
- Review the configuration options available to the Amazon integration and apply accordingly. For more information, see Amazon Integration Setup.
- Stock availability will always updated from Unleashed to Amazon.
- If Product Synchronization is enabled, product details are updated from Amazon to Unleashed. Updates made to products, not including stock on hand, in Unleashed will not sync to Amazon.
- Choose whether Amazon orders are imported as individual Sales Orders to Unleashed or if Amazon orders should be consolidated into one daily Sales Order.
- Personally Identifiable Information (PII) will not import to Unleashed for Customers or Sales Orders. This means no customer name, delivery address, email address, or contact numbers will be sent to Unleashed. For more details, see Amazon Integration PII Changes.
- For customers using the Amazon in the US, we have identified that dynamic tax rates can cause issues when importing orders. This is because Unleashed requires each order to be mapped to a specific tax code. You can overcome this issue by configuring your Amazon Taxes accordingly. For more information please see the Amazon Integration Setup.