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Batch Number Tracking FAQs


How can I record batch numbers against a product?

Once this feature has been enabled in your Company Settings, you can then enable this against your product. If you have existing Stock On Hand then a batch tracking pop-up box is presented. You then need to enter the batch tracking numbers to cover all Stock On Hand before the save icon becomes available.

Why can't I enable Batch Number Tracking against my Company Settings?

This functionality requires Order Management and Invoicing to be enabled first.

I made a mistake recording an incorrect Expiry Date against a Batch number, how can I correct this?

  1. Go to Reports | Inventory | Batch Numbers Enquiry.
  2. Enter the batch number and click Run.
  3. Click on the Expiry Date field and specify the correct value.
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