Access Evo Two-factor authentication (2FA)

DISCLAIMER: Only available to Unleashed accounts migrated to Access Evo. If Access Evo is not currently available on your account, Unleashed users can review how to manage their 2-step Authentication here: 2-Step Authentication

If required, you have the option to enable and enforce two-factor authentication for your Access Evo employee's (users) to help provide further security for your account's data. 

By default, two-factor authentication is disabled for Access Evo domains, but can be enabled and updated at any time.

Set up two-factor authentication with Access Evo

1. Navigate to https://identity.accessacloud.com/.
   
   
2. In Access Evo, navigate to your name's dropdown in the top right and select "My Account"
   
   
3. Select "Two-factor authentication" and click on the "Get started with two-factor authentication" button. 
   
   
4. Select one of the following 3 options as your authentication process:
   1. FIDO2 or U2F authenticator: You can use your fingerprint or the biometric features if you have this built into your PC.
   2. Receive a text: You enter your number and receive a text with a code to enter.
   3. Use an authenticator app: Use any authenticator app on your device.

FIDO2 or U2F

To set FIDO2 or U2F up:

1. Click Add authenticator then enter a name.
2. Click Add then enter your PC pin or fingerprint.

Receive a text

To receive a text with a code:

1. Click Add mobile phone then enter your number.
2. Click Send Code then enter the code.
   Note: It may take a few seconds to receive the code.
3. Click Verify then save the backup codes.
4. Select I understand the use of backup codes.
5. Click Enable two-factor authentication.
6. To go back to Evo from this page type in this page in the web address, "https://go.accessacloud.com/."

Authenticator app

If you don't already have an authenticator app on your device, you need to download one of the following:

• Google Authenticator
• Authy
• Yubico Authenticator

Once you download the app, follow the steps below:

1. Click Add authenticator app then follow the on screen instructions.
2. Enter the code the app generates then click Verify.