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When making a Credit Note, how can I refund only the charge line part?

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Question: 

When making a credit note, how can I refund only the charge line?

Answer: 

When creating a credit note, there must be at least one product line added to be able to process the credit. 

Should you wish to process a credit note for just the charge line, simply make your "Credit Qty" and "Credit Price" to be 0 and the system will only add the charge line price to your overall credit amount. 


 

 

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