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How to Process a Free Credit



To give or process a free credit to a customer from a sales order.


  1. Navigate to Sales
  2. Click Credit 
  3. Click Add Credit
  4. Click Free Entry
  5. Specify or select the Customer Code. Some of the fields will be automatically filled-in
  6. Enter the Credit details:
    • Specify or select the product.
    • Quantity and Price: Specify the Quantity and edit the Price if required.
    • Reason: Select a reason from the drop-down list.
    • Return: Select the checkbox if you want to return stock to be available for sale.
    • Comments: Add any related reference details.
  7. Click Add
  8. Click Park if you want to make changes later or click Complete if you have completed the process



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