How to Process a Free CreditFollow
Warning- This is only to be used if you're crediting an order that was created pre-unleashed (an order not in Unleashed)
To create or process a Free Credit to a Customer from a Sales Order.
1. Navigate to Sales>Credits>Add Credit
2. Click Free Entry
3. Enter your Customer Code, Some of the fields will be automatically filled-in
4. Enter your Product and
- Quantity and Price: Specify the Quantity and edit the Price if required.
- Reason: Select a reason from the drop-down list.
- Return: Select the checkbox if you want to return stock to be available for sale.
- Comments: Add any related reference details.
6. Click Park if you want to make changes later, or click Complete if you're finished.
Please see the below help files for more information on Credit Notes: