Summary: 

To give or process a free credit to a customer from a sales order.

Steps:

1. Navigate to Sales
2. Click Credit 
3. Click Add Credit
4. Click Free Entry
5. Specify or select the Customer Code. Some of the fields will be automatically filled-in
6. Enter the Credit details:
   • Specify or select the product.
   • Quantity and Price: Specify the Quantity and edit the Price if required.
   • Reason: Select a reason from the drop-down list.
   • Return: Select the checkbox if you want to return stock to be available for sale.
   • Comments: Add any related reference details.
7. Click Add
8. Click Park if you want to make changes later or click Complete if you have completed the process