How to Delete a Sandbox EnvironmentFollow
To delete the sandbox environment after a customer has completed any testing of the Unleashed system
- In the Sandbox account, go to the My Account page.
- Select your live Unleashed account and click View.
- In the live Unleashed account, go to the My Account page.
- Click Delete Sandbox.
- In the confirmation pop-up, click Yes.
- After 21 days, the sandbox will be automatically deleted and it cannot be restored. Deleting the sandbox and recreating it within a 24 hour period, will restore the sandbox and not create a new sandbox.
- If you have 2 live accounts, navigate to the one corresponding to the Sandbox you wish to delete.