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How to Delete a Sandbox Environment



 To delete the sandbox environment after a customer has completed any testing of the Unleashed system


  1.  In the Sandbox account, go to the My Account page.
  2. Select your live Unleashed account and click View.
  3. In the live Unleashed account, go to the My Account page.
  4. Click Delete Sandbox.
  5. In the confirmation pop-up, click Yes. 

Additional Information:

  • After 21 days, the sandbox will be automatically deleted and it cannot be restored. Deleting the sandbox and recreating it within a 24 hour period, will restore the sandbox and not create a new sandbox.
  • If you have 2 live accounts, navigate to the one corresponding to the Sandbox you wish to delete. 
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