How to manage Credit Reasons
FollowAdd new or edit current Credit Reasons to help report on the credits created for your Sales Order.
Add Credit Reasons
- From the main menu, go to Settings, System and select Credit Reasons.
- Enter the title name of the new reason in the *Credit Reason field and select Add.
Edit Credit Reasons
- From the main menu, go to Settings, System and select Credit Reasons.
- Click on an existing Credit Reason's name.
- The name will become an editable field, where you can update it.
- Click away from the edited field to save the change.
Delete Credit Reasons
A Credit Reason can only be deleted if it has not been allocated to a Credit Note.
- From the main menu, go to Settings, System and select Credit Reasons.
- Select the bin icon in the Delete column, next to the Credit Reason.
- Click Yes in the Delete Credit Reason pop-up window that will appear, to confirm it's removal.