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Can I report on the Credit Notes created for Sales Orders or Invoices?

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To report on the Credit Notes (Credits) that have been generated from Sales Invoices processed in Unleashed, you can use either the Credit Enquiry or Invoice Enquiry

Include Credits on the Invoice Enquiry

To populate Credit Notes, not including Free Credits, that have been generated in Unleashed on the Invoice Enquiry:

  1. From Unleashed's main menu, head to Reports, Sales and select Invoice Enquiry.
  2. Use the filters available to refine your report, e.g. Date, Customer or Sales Order Group.
  3. Tick the Include Credits checkbox.
  4. Click Run.

Each Credit that has been generated from an Invoice and aligns with the filters set in the Invoice Enquiry will be populated.

Include Invoices on the Credit Enquiry

The Credit Enquiry will populate all Credit Notes that have been generated in Unleashed, including Free Credits which are not directly linked to an Invoice. To review Credits and identify the original Invoice the Credit's been made for, if there is one, add the Invoice Number header into the Credit Enquiry.

To add the Invoice Number header to the Credit Enquiry:

  1. From Unleashed's main menu, head to Reports, Sales and select Credit Enquiry.
  2. Click on Show Toolbar, and select Hidden Columns
  3. Drag and drop the Invoice Number header into the grid layout.
  4. Apply any necessary filters to the Credit Enquiry.
  5. Click Run. 

The Credit Enquiry will display each Credit's original Invoice in the Invoice Number column. If the Invoice Number column is blank, the credit's a Free Credit and does not directly link to a Invoice in Unleashed. 

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