As a necessary security measure, emails sent from Unleashed will always use noreply@unleashedsoftware.com as the sender's address. This ensures the validity of the email for the recipient and helps to protect them and their business from phishing or security risks. 

While the sender email address cannot be changed from noreply@unleashedsoftware.com, you can customise the "From" address that applies to any emails sent from your Unleashed account. 

For more details, see How to setup a 'From' email for your email templates.

Points to note

• If a recipient is unable to locate an email sent from Unleashed (which is showing as sent in your Email Logs) we recommend the recipient searches their inbox's spam or junk folders.
• Add noreply@unleashedsoftware.com to your inbox's whitelist and contacts to ensure emails sent from Unleashed are successfully received t your primary inboxes.